A Practical Guide to Airline Customer Service
by Colin C. Law
2020-12-29 17:27:28
A Practical Guide to Airline Customer Service
by Colin C. Law
2020-12-29 17:27:28
A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the airline service industry.This includes basic airline operations and essential communication skills, and h...
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A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the airline service industry.This includes basic airline operations and essential communication skills, and how airline service agents interact with passengers at every contact point of the travel process.
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