Business & Money | Marketing & Sales
Customer Service and Call Centre 101
by Sophia Nelson-Doman 2020-07-26 11:04:08
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In this textbook, you will learn how to communicate in the telecommunication industry and resolve issues. The lessons are tailored to help you provide excellent customer service and interpersonal relationship skills with individuals. It is very inter... Read more

In this textbook, you will learn how to communicate in the telecommunication industry and resolve issues. The lessons are tailored to help you provide excellent customer service and interpersonal relationship skills with individuals. It is very interactive and there are many practice exercises (Practercise) to use and learn from.

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  • Publication date
  • Language
  • ISBN
  • September 26, 2018
  • English
  • 7014845b-0ae4-4c90-9e84-8f3e6ca121df
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Sophia Nelson-Doman
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