
From Chaos to Compliance - Table of Contents
Section I: Crime and Mental Illness in the United States
Section II: Core Requirements for De-escalation and Control of Agitated, Aggressive, and/or Mentally Ill Individuals
Section III: Centering—Standing With Strength in Crisis Situations
Section IV: Dealing With Those With Unusual, Intense, and Eccentric Communication Styles
Section V: Recognizing the Strategies of Opportunistic and Manipulative Offenders
Section VI: Communication With Offenders That Have Severe Mental Illness or Other Conditions that Cause Severe Disability
Section VII: Suicide
Section VIII: Recognizing Patterns of Aggression
Section IX: De-escalation of Angry Offenders
Section X: Communication With Mentally Ill and Emotionally Disturbed Youth
Section XI: Managing Rage and Violence
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