Rich Maltzman, PMP, has been an engineer since 1978 and a project management supervisor since 1988. He has co-authored several books, including the Cleland Award Winner Green Project Management, and has developed PMP exam prep courseware. Rich has consulted and taught at several universities in the United States and China and has presented at international PMI and IPMA conferences throughout the world. Jim Stewart, PMP, CSM, is a principal at JP Stewart Associates engaged in project management consulting, training, and mentoring. He has over twenty years of experience working with companies such as IBM, GTE/Verizon, and Fidelity Investments. Jim has taught at Brandeis, UMass Boston, Bentley, and Northeastern and is on the advisory board at the e-learning company MindEdge. Jim holds a BA from Boston University. Less