IN THE EYE OF THE HURRICANE – Table of Contents

Section I

1 It’s Hard to Stay Centered in a Hurricane

2 “I’ve Got All the Time I Need”

3 Enhancing Empathy

4 Honing Your Intuition

5 It’s Not Personal Unless You Make It So

6 Circular Breathing

7 The Intoxication and Joy of Righteous Anger

8 A Fair Witness

Section II

9 Communication with Concrete Thinkers

10 High Functioning Autism

11 Information Processing and Retention

12 Coping with Stubborn Refusals

13 Coping with Repetitive Demands, Questions, and Obsessions

14 The Need for Reassurance

15 Dealing with Individuals with Pronounced Mood Swings

16 Moving Past the Past

17 Coping with Lack of Motivation

18 Useful Tactics for Dealing with Symptoms of Paranoia and Persecution

Section III

19 Borderline Personality Disorder and Splitting

20 Recognizing the Strategies of Opportunistic and Manipulative Family Members

Section IV

21 Dealing with the Symptoms of Disorganization

22 Dropping Stones in a Well: Latency

23 Withdrawal from Intoxicating Substances

24 Psychosis

25 Communication with Someone Who is Experiencing Delusions or Hallucinations

26 Tactics for Dealing with Symptoms of Mania

27 Communication and De-escalation with Elderly Family Members

Section V

28 Why Would You Suspect Your Family Member is Suicidal?

29 The Essentials of Intervention with Someone You Believe Might Be Suicidal

30 The Four Questions

31 Further Discussion with Your Loved One When They are Suicidal

32 Self-Mutilation and Parasuicidal Behavior

Section VI

33 The Nature of Aggression

34 Why Would Someone Become Aggressive?

35 What Does Escalation Look Like?

Section VII

36 Core Principles of Intervention with Angry People

37 Physical Organization in the Face of Aggression

38 The Tone and Quality of Your Voice

39 Preemptive De-escalation

40 Across the Spectrum of Anger

41 Essential Strategies for De-escalating Anger

42 Paraphrasing

43 Guidelines on Limit Setting

44 What Doesn’t Work

Section VIII

45 Communication with Potentially Aggressive Youthful Family Members

46 A Consideration of the Impulsive Child

47 Conduct Disorder

48 Explosive Kids

49 Opposition-Defiant Kids

50 PTSD in Young People

51 Pseudo–Nihilism

Section IX

52 Preface to Rage

53 Chaotic Rage

54 Terrified Rage

55 Hot Rage

56 Predatory or Cool Rage

57 De-escalation of Developmentally Disabled Individuals: Special Considerations

58 When Facing Violence

59 The Aftermath: What to Do Now?

60 Conclusion

Appendix I When Monitoring Medications is Part of Your Responsibilities

Appendix II Crisis Intervention Teams for Law Enforcement