Carrie Brown is the founding director of the social journalism master’s program at the Newmark Graduate School of Journalism at City University of New York. This program prepares students for careers in engaged journalism, with an emphasis on learning how to listen, understand community information needs, build relationships, and produce tangible impact. Her research centers on how news organizations can adapt to the changing media landscape.

Jonathan Groves is an associate professor and chair of the Communication Department at Drury University in Springfield, MO. He spent 14 years as a reporter and editor at newspapers in Arkansas and Missouri before becoming the first doctoral fellow at the University of Missouri-Columbia’s Reynolds Journalism Institute. He has consulted with several organizations undergoing change efforts, and his research focuses on newsroom change and engagement.