Telephone Triage for Obstetrics & Gynecology
by Vicki Long
2020-07-23 23:34:08
Telephone Triage for Obstetrics & Gynecology
by Vicki Long
2020-07-23 23:34:08
Provide top-level obstetrics and gynecology telephone triage that is safe, efficient, and effective, withTelephone Triage for Obstetrics & Gynecology, 3rd Edition.<BR <BR This at-your-fingertips guide offers a wide range of current, evidenc...
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Provide top-level obstetrics and gynecology telephone triage that is safe, efficient, and effective, with
Telephone Triage for Obstetrics & Gynecology, 3rd Edition.<BR <BR This at-your-fingertips guide offers a wide range of current, evidence-based protocols, backed by proven patient-questioning techniques, quick-reference charts, and real-life patient scenarios. Adaptable to private practice, hospital, clinic, or call center, this invaluable guide will help ensure that your telephone triage standards stay high, while your practice serves individual patient situations with empathy and accuracy, right from the start.
Be expertly guided through the telephone triage rigors of data-gathering, protocols, and patient education, with these vital features:- NEWchapter on incorporating internet researchinto advice on specific protoc
NEWand expanded protocolsthat offer updated content on preconceptual screening, infectious disease impacts on pregnancy, infertility management, and emergency contraception- Quick-reference sectionsthat arrange protocols alphabetically for fast locating
- Easy-to-follow, data-gathering, flowchart formatthat helps you quickly determine the nature and urgency of the caller''s problem, and choose the appropriate intervention
- Easy-to-explain patient-education sectionsafter each protocol
- Basic Triage Assessment Formsthat address specific problems and require vital patient data
- Guidance on developing “telephone charismaand the power of sympathetic listening
- Effective patient questioning techniques—pertinent questions to ask, types of questions, time management, getting clarification
- Real-life call scenariosthat point out problems with not listening fully to the patient, skipping relevant questions, or exerting judgments
- Covers telephone triage basics, includinglogistical and legal considerations, assessments, telephone communication basics and challenges, and more
- <STRONG>Offers obstetric protocols, includingoverviews of preconceptual and infertility, early management of unintended pregnancy, fetal prenatal screening, early pregnancy evaluation and surveillance, and more
- Offers gynecologic protocols, including</STRONG>overviews of abnormal bleeding and spotting, amenorrhea, barrier contraceptives, breast complaints, emergency contraception, injectable contraceptives, intrauterine contraception, menopausal concerns, and more
- Vital guidancefor all gynecologic nurses, obstetric nurses, certified nurse midwives, OB/GYN nurse practitioners, all triage nurses, and health professionals at call centers
Your book purchase includes a complimentary download of the enhanced eBook for iOS(tm), Android(tm), PC, and Mac.Take advantage of these practical features that will improve your eBook experience:- The ability to download the eBook on multiple devices at one time—providing a seamless reading experience online or offline
- Powerful search tools and smart navigation cross-links that allow you to search within this book, or across your entire library of VitalSource eBooks
- Multiple viewing options that enable you to scale images and text to any size without losing page clarity, as well as responsive design
- The ability to highlight text and add notes with one click
About the Clinical Editors</STRONG><BR <BR Vicki E. Long, DNP, RN, CNM, is an Assistant Professor at the School of Nursing, University of South Carolina Aiken.<BR <BR Patricia C. McMullen, PhD, JD, WHNP-BC, RN, FAANP, FAAN, is a Professor and Dean of the School of Nursing, The Catholic University of America, Washington, DC.<BR
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