TQM in Action: A Practical Approach to Continuous Performance Improvement
by John Pike 2021-01-01 07:57:51
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The principal aim of this book is to help practising managers to develop and implement a strategy for the introduction of Total Quality Management (TQM) within their own organizations. It provides a practical guide to the stages, key considerations a... Read more
The principal aim of this book is to help practising managers to develop and implement a strategy for the introduction of Total Quality Management (TQM) within their own organizations. It provides a practical guide to the stages, key considerations and potential pitfalls of implementation. Less
  • ISBN
  • 9780412487903
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