Rob Tidrow is a 15-year veteran of the technology industry and the author or coauthor of more than 30 books on Windows 8, Windows Server, wireless networking, and Microsoft Outlook. Jim Boyce is the author or coauthor of more than 50 books and hundreds of articles on Windows, Windows Server, Office applications, programming, and other computer topics. Jeffrey Shapiro has published more than 20 books on IT, network administration, and software development during his 21-year career. Less