Business & Money | Economics
100 Practical Ways to Improve Customer Experience
by Martin Newman 2020-05-04 09:21:39
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Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.
Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber. Less
  • Publication date
  • Language
  • ISBN
  • August 3, 2018
  • eng
  • 9780749482688
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Martin Newman
Author
Martin Newman is founder and chairman of a global e-commerce and multi-channel consultancy, Practicology, and a non-executive director for White Stuff. He has headed up multichannel operations for bra...
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