Tackling Difficult Conversations Pocketbook
by Peter English
2020-09-06 01:20:12
Tackling Difficult Conversations Pocketbook
by Peter English
2020-09-06 01:20:12
At some stage or other we all have to deal with difficult conversations. This work helps you learn how to communicate with authority, clarity and persuasiveness, and - through active listening, mirroring body language and other techniques - how to em...
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At some stage or other we all have to deal with difficult conversations. This work helps you learn how to communicate with authority, clarity and persuasiveness, and - through active listening, mirroring body language and other techniques - how to empathize with the other person and how to interpret what they are saying, feeling and thinking.
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