Nonfiction | Business & Investing
The Improvement Guide : A Practical Approach to Enhancing Organizational Performance
by Gerald J. Langley 2020-07-24 04:26:55
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This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked w... Read more
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications. Less
  • File size
  • Print pages
  • Publisher
  • Publication date
  • Language
  • ISBN
  • 9.4x7.2x1.6inches
  • 490
  • Jossey-Bass
  • April 1, 2009
  • eng
  • 9780470192412
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Gerald J. Langley
Author
THE AUTHORS GERALD J. LANGLEY is a statistician, author, and consultant, and co-founder of Associates in Process Improvement (API), consulting firm that specializes in the improvement of quality and p...
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